Run the business.
Let the agents run the admin.
PiK Management Services sets up a small team of AI agents that answer your messages, chase your leads, and handle the admin — while every payment, contract, or booking still waits for your yes.
One setup, built around how you actually work.
Whether PiK is answering customers on behalf of your business or clearing your own inbox and admin, the agents plug into the channels and tools you already use — nothing new to log into.
Never miss a customer message again
- Replies to DMs, texts and emails in your voice, around the clock
- Books, reschedules and confirms straight into your existing booking tool
- Flags anything money- or contract-related before it goes anywhere
- Runs a daily scan for new leads relevant to your business
- Fits a solo service business just as well as a multi-site pub or café
An assistant for the parts of life admin you keep putting off
- Triages and drafts replies across your personal channels
- Researches, shortlists and prepares applications or outreach for you to approve
- Keeps a running log of what it's done and what's waiting on you
- Notifies you on Telegram or Slack — no new app to check
Automation with a brake pedal built in.
Every PiK setup starts with something free, then follows the same principle the agents are built around: routine communication runs on its own, anything with financial or contractual weight waits for you.
Free Business Health Check
A short look at where your week is actually going — messages, bookings, admin. You get 3–5 quick wins either way.
Agents connect to your channels
Instagram, iMessage, email, Telegram, Slack — whatever you or your customers already use.
Routine work runs on its own
Replies, bookings, research and drafts happen automatically, in the background.
You approve, monthly report lands
Anything sensitive is held for your sign-off, and a short monthly report shows what's changed.
This is the rule every PiK agent is built around: the system will draft and prepare, but it will not commit you to anything without a human decision first. It's the difference between an assistant and a liability.
Meet the team behind the inbox.
PiK isn't one chatbot wearing different hats — it's a small roster of specialised agents, each with one job, coordinated by Janus.
Dispatcher
Reads everything coming in and routes it to the right agent — the coordinator the rest of the system reports to.
Communications
Handles replies across your channels and holds anything financial or contractual for your sign-off.
Research & leads
Runs standing searches for opportunities relevant to your business and surfaces them daily.
Applications
Finds and drafts applications or outreach tailored to what you're going for, ready for you to review.
Same agents.
Two very different weeks.
One setup already running for a real client. One showing how the same approach lands somewhere else entirely.
Full autonomy, on her terms
A solo hairstylist offering braiding, sew-ins and natural hair services, booked through Acuity. Because her deposits and cancellation policy already run through her own site, she chose to let Hermes reply to customers and confirm new bookings without waiting on her approval each time.
She's billed a simple flat monthly fee — no software for her to maintain, no new app to learn.
The same agents, a different week
For a one- or two-site pub or café, the same setup looks different in practice — this is what it would cover:
- Rota: shift requests and swaps handled by Hermes instead of a group chat
- Stock: supplier orders flagged by Delphi before you run out
- Reviews: Google & TripAdvisor replies drafted same-day, held for your approval
- Socials: a month of posts planned from photos you send on a Sunday
One flat monthly fee — no usage meters.
No percentage of revenue, no per-message charges. You know exactly what it costs before you start, and every setup begins with a free audit.
Solo
One person, direct replies- Free Business Health Check
- Hermes replies to customers directly — no approval needed
- Bookings sent straight to your existing booking tool
- Up to 3 channels connected
Single Business
One person or one site- Everything in Solo
- Up to 4 automations set up & maintained
- Monthly report + 1 optimisation call
- Email & WhatsApp support
Multi-Location
Up to 3 sites, standardised- Everything in Single Business
- Up to 3 locations, one consistent setup
- Cross-site reporting
- Priority turnaround on new requests
Straight answers.
Do I need to buy new software?
Usually no. We work with whatever booking, messaging and admin tools you already use and add automation on top.
What if I don't like it after the first month?
Cancel with a month's notice. There's no long-term contract.
How much of my time does this actually take?
Set-up needs about an hour of your input across the first two weeks. After that, expect 15–20 minutes a month to approve anything held and review the report.
Is my data safe?
PiK only connects to the accounts you approve, and you can revoke access at any time.
Get your free Business Health Check
Tell us where the admin is piling up — your bookings, your DMs, your own inbox — and we'll map out what an agent setup would look like for you. No obligation, no contract lock-in.